Privacy policy

 

Introduction

Welcome to gmacsoft (“Website”). At SWT INTERACTIVE LTD (“Company,” “We,” “Us”), we are dedicated to safeguarding your privacy and ensuring the lawful processing of your Personal Data. Our data processing practices are in strict adherence to the principles of fairness, transparency, and data minimization as mandated by relevant data protection laws. We are committed to upholding the highest standards of privacy protection in line with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), recognizing and preserving your rights as data subjects. This Privacy Policy elucidates the manner in which we collect, use, and disclose Personal Data, underscoring our unwavering commitment to data protection and privacy compliance.

 

Data Collection and Processing

As a UK-based entity, the Company adheres to the provisions set forth in the Data Protection Act 2018 and the GDPR. We may collect and process Personal Data about you when you interact with our website, including but not limited to:

• Customer Data: Information provided during the purchase process, such as your name, contact details, and billing information.
• Transactional Data: Data related to your transactions with us, including purchase history, order details, and payment information.
• Technical Data: Information collected through your use of our website, including IP addresses, browser information, and device identifiers.
• Communication Data: Correspondence and communications exchanged with us via email or other channels.

We collect and process this data for legitimate purposes, including the fulfillment of orders, provision of customer support, compliance with legal obligations, and improvement of our website and services. We ensure that the data collected is relevant, proportionate, and used only for specified purposes.

 

Use of Personal Data

The Personal Data we collect may be used for the following purposes:

• Order Fulfillment: To process and deliver your orders, including the issuance of Digital Activation Keys and download links.
• Customer Support: To provide assistance and address inquiries related to our products, services, and terms and conditions.
• Communication: To communicate with you regarding your orders, updates, and changes to our services or policies.
• Legal Compliance: To fulfill legal obligations and respond to lawful requests from regulatory authorities.
• Improvement: To enhance our website, products, and services, including the analysis of customer interactions and preferences.

Our utilization of your Personal Data is underpinned by lawful bases, which may include the necessity of processing for the performance of a contract, compliance with legal obligations, protection of vital interests, consent, or legitimate interests.

 

Disclosure of Personal Data

We may disclose your Personal Data to third parties in certain circumstances, including:

• Service Providers: Trusted third-party service providers who assist us in delivering our services, such as payment processors, email service providers, and delivery partners.
• Legal Compliance: When we are compelled to disclose Personal Data to comply with legal obligations, court orders, or government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, Personal Data may be transferred to the acquiring entity.

We ensure that any third party with access to your Personal Data complies with data protection and privacy laws and maintains the confidentiality and security of your information.

 

Data Security

We prioritize the security of your Personal Data and employ rigorous measures to protect it from unauthorized access, disclosure, alteration, or destruction. These security measures encompass physical, electronic, and managerial safeguards aimed at safeguarding your data’s confidentiality and integrity. While we implement robust security protocols, it is crucial to acknowledge that no digital transmission or storage method is entirely immune to breaches. Therefore, while we are committed to protecting your Personal Data, we cannot guarantee its absolute security.

 

Data Retention

We retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless an extended retention period is mandated or permitted by applicable law. The duration of data retention is contingent upon various factors, including the nature of the data, the purpose for which it was processed, and any legal obligations or disputes that may arise. Upon the expiry of the retention period, your data will be securely deleted or anonymized to prevent identification.

 

Your Rights

As a data subject, you possess certain rights in relation to your Personal Data, in accordance with data protection laws. These rights may include the right to access, rectify, or erase your data, the right to object to or restrict its processing, and the right to data portability. To exercise these rights or make inquiries pertaining to your Personal Data, please contact us through the provided contact details in the “Contact Us” section of this Privacy Policy. We will promptly respond to your requests in compliance with applicable laws.

 

Children’s Privacy

Our services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect or solicit Personal Data from Children. If you believe that we have inadvertently collected Personal Data from a Child without parental consent, please contact us immediately. We will take steps to delete such information from our records.

 

Data Transfers

As a UK-based company, we primarily process and store your Personal Data within the United Kingdom. However, in certain circumstances, your data may be transferred to or accessed by entities outside the UK or the European Economic Area (EEA). Such transfers will be conducted in compliance with data protection laws, and appropriate safeguards, such as standard contractual clauses, will be employed to ensure the security and legality of such transfers.

 

Changes to this Privacy Policy

This Privacy Policy is subject to periodic updates and modifications. Any changes made to this policy will be posted on our website, and the date of the most recent revision will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect and manage your Personal Data. Your continued use of our services following any alterations to this Privacy Policy constitutes your acceptance of those changes.

 

Contact Us

For inquiries, requests, or concerns related to your Personal Data or this Privacy Policy, please do not hesitate to reach out to us via email at support@gmacsoft.com. We are dedicated to addressing your data protection and privacy inquiries promptly and transparently. Your communication is important to us, and we will strive to provide you with the assistance you require.