FAQ
How do I purchase software on your website?
To purchase software, simply browse our product catalog, add the desired software to your cart, proceed to checkout, fill out the required information, choose your payment method, and confirm your purchase.
Where will I receive my license key and download link?
After completing your purchase, your license keys and download links will be sent to the email address you provided during the order process. Please check your inbox, including your spam folder.
How do I install the software after downloading it?
To install the software, download the installation file from the provided link, run the setup, and follow the on-screen instructions. During installation, you’ll be prompted to enter the received license key to activate the product.
Is the software I purchase from your website genuine and legal?
Yes, all the software we offer is genuine and legally sourced. We work closely with software publishers to ensure the authenticity of our products.
What if I accidentally deleted the email with my license key and download link?
Don’t worry! Contact our customer support with your order details, and we will assist you in retrieving your license key and download link.
Is my personal information secure when making a purchase?
Yes, we prioritize the security of your personal information. We use industry-standard encryption and follow strict data protection measures to ensure your data is safe and confidential.
Can I transfer my software to a new computer or device?
In most cases, you can transfer your software to a new computer or device. Check the software’s licensing terms or contact our customer support for specific instructions.
What payment methods do you accept?
We accept Visa and Mastercard for secure online payments. You can use your Visa or Mastercard credit or debit card to complete your purchase with confidence.
Do you offer refunds or returns for software purchases?
Yes, we can refund any purchased product that has not been activated if you contact us within 30 days of purchase. Additionally, if the provided file is faulty, we will offer you a replacement or a full refund after the confirmation procedure.
What are the possible problems and defects? What should I do?
Possible problems may include the software not working correctly or being unable to activate using the key you received. In case of any issues, please contact our support team immediately. We are here to assist you in resolving the situation. If it is determined that a faulty file is provided, we will promptly provide a replacement to ensure you can enjoy the software hassle-free.
